Learn About Your Legal Options
IRLA Landlord-Tenant Mediation Program
The Gifford Legal Services Clinic offers a free program to help landlords and tenants work out problems before they end up in court. Mediation brings both sides together with a neutral helper called a mediator. The mediator does not take sides or make decisions but guides a respectful conversation so each person can be heard. Together, landlords and tenants can create a plan that works for both. Mediation is voluntary, confidential, and focused on finding fair solutions—like fixing repairs, catching up on rent, or setting clear expectations—without the stress and expense of a lawsuit. Our goal is to turn conflict into cooperation and help people keep safe, stable housing.
If interested, please contact us:
Frequently Asked Questions
What is mediation?
Mediation is a free service where a neutral third person (the mediator) helps landlords and tenants talk through problems and find solutions.
Who can use it?
Both landlords and tenants in Indian River County can take part. Participation is voluntary.
What does the mediator do?
The mediator does not take sides or make decisions. They guide the conversation so both parties can share their concerns and work toward an agreement.
Is it confidential?
Yes. Everything said in mediation stays private. It cannot be used as evidence in court.
What kinds of issues can mediation help with?
Mediation can help with rent payment plans, repair issues, move-out dates, or other landlord–tenant conflicts.
Why try mediation?
Mediation can save time, money, and stress by avoiding court. It gives both sides a fair chance to be heard and to create a solution that works for everyone.
Know Your Rights
Rent Rules
Always Pay Your Rent in Full and On Time
- Only a judge can give permission to withhold rent.
- If you stop paying without a court order, you could lose your case or be evicted.
- Always pay your rent in full and on time. Keep receipts.
If you don’t pay your rent, we may not be able to help you with your case. Sometimes tenants feel they shouldn’t pay rent because the landlord has done something wrong—maybe the rent is too high, the home needs repairs, or the landlord is acting unfairly. Yet the law says you cannot stop paying rent on your own.
If you are unable to meet your rental obligation, please seek help first from one of our partner social agencies. They may be able to help you get rental assistance funds.
Getting Your Security Deposit Back
Florida Statute 83.49 requires your landlord to:
- Return your security deposit within 15 days after you move out, OR send you a written notice within 30 days if they plan to keep part of it.
If 30 days have passed since you moved out and you have not received your deposit or a notice, send a Letter Demanding Return of Security Deposit to your landlord.
- Mail it by regular mail and certified mail, return receipt requested so you have proof of delivery.
Rent Myths vs. Facts
Hover / Click to reveal the FACT
I don’t have to pay rent if my landlord won’t make repairs.
You must keep paying rent. Only a judge can allow you to withhold rent.
I don’t have to answer the eviction papers.
You cannot stop paying rent on your own. If you believe rent is unfair, you must still pay while you take legal steps.
If my landlord treats me badly, I can hold back rent.
Even if your landlord is wrong, the law requires you to pay on time unless a judge orders otherwise.
If I don’t pay rent, the court will understand because I had a good reason.
Without proof of full payment, the court may not hear your case. Not paying rent can hurt your case and lead to eviction.
Eviction Myths vs. Facts
Hover / Click to reveal the FACT
If I don’t pay rent, I can just explain to the Judge later.
You must keep paying rent on time. If your landlord sues you for eviction, you must also deposit the rent money into the Court Registry while the case is pending.
I don’t have to answer the eviction papers.
You must file an Answer with the Court and give a copy to your landlord. If you don’t, the Judge can enter a Default Judgment, and the landlord can remove you.
I can’t fight the amount of rent the landlord says I owe.
You can file a Motion to Determine Rent if you disagree. The Judge will review your motion and decide how much must be paid into the Court Registry.
Eviction takes a long time and I’ll have weeks to move out.
If the landlord wins, the Court issues a Writ of Possession. The sheriff will post it, and you’ll have 24 hours to move out before your belongings are removed.
Learn. Empower. Protect.
Community Workshops
We believe knowledge is power—and no one should feel lost when facing a legal challenge. That’s why we host free community legal education workshops designed to break down complex issues into clear, practical steps you can use. Each workshop is an “on-ramp” to the legal system—giving you tools, resources, and confidence to stand up for your rights.
Led by local attorneys and judges, our workshops cover real-life topics that matter to you and your family:
- Protecting your home and rights in landlord/tenant disputes.
- Navigating family law issues like divorce, custody, and child support.
- Planning for the future with wills, probate, and estate planning.
- Handling everyday issues in small claims court.
- Building confidence with financial literacy and legal basics.
Ready to get started?
Start with our quick, confidential intake so we can connect you with the support you need.